Health and Safety Alerts

COVID-19 (Coronavirus)


For the latest information on the coronavirus (COVID-19), please visit:

  • U.S. Centers for Disease Control and Prevention website at*
  • New York State Department of Health website, which you can find by clicking this link*
  • World Health Organization website at int*

COVID-19 updates for New York

New York State Department of Health provides regular updates on coronavirus in New York. Read more here:

COVID-19 vaccine information

The CDC is working with state, tribal, territorial, and local leaders to develop plans to distribute the vaccine. The CDC is also working with federal agencies and private partners, like pharmacies, on plans for distribution.


COVID-19 testing sites in New York

The New York State Department of Health hosts a list of available sites throughout New York where residents can be tested for the COVID-19 virus.*

See testing sites here:*


Drug Recalls

Below is a list of drugs that have been recalled recently. For more information about a specific recall, please visit the Food and Drug Administration (FDA) website using the link provided for each drug.

Last updated 8/13/2021

Hydro Pineapple Burn
Max Health
FDA website


Sodium Bicarbonate in 5% Dextrose Injection
150m Eq per 1,000 mL
FDA website


Chantix Smoking Cessation Treatment
FDA website


Sunscreen – Neutrogena & Aveeno Aerosol Sprays
Johnson & Johnson
FDA Website


Injectable Semorelin / Ipamorelin
3mg and injectable AOD-9604 3mg
Innoveix Pharmaceuticals, Inc.
FDA website

In Case of Emergency

  • In case of a medical emergency: dial 911.
  • During a disaster: For immediate assistance, you may call the American Red Cross at 1-877-RED-CROSS or visit them at*
  • Be ready, be safe: It’s important to be prepared before a disaster happens. We encourage you to visit the* website for more information.

For local, non-medical emergencies you may contact the New York City Emergency Management office:

To reach our Member Services department: call 1-877-353-0185 (TTY 711).

Identity Protection

Senior Whole Health of New York will never phone you to ask for your Social Security number, Medicare number or banking information. If you receive a phone call from someone saying they’re from Senior Whole Health of New York or from Medicare asking for your ID information, hang up. Immediately report them to our Member Services department at 1-877-353-0185 (TTY 711). We want to protect your health and your identity.


* Please note: By clicking on the links below, you will be leaving our website.